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busylizziecrafts's eBid : All About
Their Feedback | Their All About | Their Auctions | Add them to Favourite Sellers | Contact Them
Their Feedback | Their All About | Their Auctions | Add them to Favourite Sellers | Contact Them
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uk.eBid.net
As an accredited Sage Pay & Streamline merchant we are able to offer a secure encrypted payment facility on our website for credit card (Mastercard /Visa / Amex) or UK debit card - please let us know if you would like to use this option to make your payent.
Busy Lizzie Crafts support UK designers and manufacturers wherever possible.
Items listed on eBid are in stock and ready for despatch unless otherwise indicated on the auction.
We will happily list any current design from the following UK kit manufacturers on eBid for you:
Busy Lizzie Crafts, Bothy Threads, Catkin Embroideries, Cambriana Designs, Classic Embroidery, Fat Cat Cross Stitch, Little Dove Designs, Enchanted-Needle.
If you have any query or concern before bidding on one of my eBid auctions please contact us via the "ask seller a question" link on the relevant auction.
Details of our Returns Policy are shown below.
Busy Lizzie Crafts and The Tea Towel Shop are internet businesses - we do not have a retail premises.
Member of the Federation of Small Businesses - Member Number 2086704
Returns
We sincerely hope you are pleased with your purchase however should you need to return items please contact us for a returns number before sending them back to us - thank you.
Change of Mind
You have a 14 day period which starts when you receive the goods to cancel all or part of your purchase (called a cooling-off period). Should you change your mind and decide you do not wish to purchase the items they must be returned to us unused, and in their original packaging within that period, together with your invoice and returns number details.
Change of Mind
You have a 14 day period which starts when you receive the goods to cancel all or part of your purchase (called a cooling-off period). Should you change your mind and decide you do not wish to purchase the items they must be returned to us unused, and in their original packaging within that period, together with your invoice and returns number details.
We will refund the cost of the item(s) returned and original P&P costs when they are received by us. You will be responsible for the cost of return postage. Should the goods not be received in the same condition as they were sent to you we reserve the right to charge an appropriate fee.
Faulty or not as described
If your items are faulty or not as described we will replace (wherever possible) or refund the purchase price (including postage costs) if returned to us within 14 days of receipt with their original packaging, together with your invoice and returns number details.
UK customers
Please contact us before returning items for a returns number. We recommend that you use Recorded Delivery/Special Delivery when returning items as we are unable to refund monies if items are not safely received by us.
Overseas customers
Please contact us before returning items for a returns number. We recommend that you use a trackable method of returning items as we are unable to refund monies if items are not safely received by us.
Faulty or not as described
If your items are faulty or not as described we will replace (wherever possible) or refund the purchase price (including postage costs) if returned to us within 14 days of receipt with their original packaging, together with your invoice and returns number details.
UK customers
Please contact us before returning items for a returns number. We recommend that you use Recorded Delivery/Special Delivery when returning items as we are unable to refund monies if items are not safely received by us.
Overseas customers
Please contact us before returning items for a returns number. We recommend that you use a trackable method of returning items as we are unable to refund monies if items are not safely received by us.
Your parcel has not arrived?
Although the vast majority of items sent via Royal Mail are delivered as expected, Royal Mail does not accept that items are lost or missing in the post until after 15 working days from the date of posting.
If you are concerned that your parcel has gone astray please do let us know, however we will be unable to replace (wherever possible) or refund until 15 working days have elapsed since the posting date. Should we need to claim for a lost parcel you may be contacted by Royal Mail during their investigation process.
