Where notified in time (e.g before i have posted any item individually) I will combine postage for multiple wins. Email me if you are a multiple Auction winner.
Items lost in post.
I retain proof of postage receipts of all items posted. Upon notification that an item is lost, I will ask buyer to check at the post office, and where necessary to wait until the Royal mail system considers the item 'lost' before submitting a loss claim. I will refund as sooon as the post office have investigated
How to pay
After each auction, (or batch of auctions for multiple sales) finishes I will issue an invoice. I ask for payment to be received within 7 days of auction completion please, I will consider extending this deadline where a customer keeps me fully informed.
Payment Methods accepted:
Google Checkout
Direct Bank transfer
Email me for sort code and account number
PPPay
IMPORTANT. Due to delays only buyers who have already completed PPPay verification please.
Uncrossed Postal orders and stamps (stamps value up to £5.00)
Cheques - payable to Miss V J Donnelly
Paypal
Send to:
International bidders please pay using Google Checkout or Paypal. I do not accept International money orders
Feedback. I always leave positive feedback for good buyers. and negative feedback for non payers!.
Returns Policy. In line with UK distance selling regulations I accept returns. To be eligible for a refund, you must return your item to to me in the same condition you received it, and the return must be postmarked within one week of receipt. Postage charges for returning the item are borne by the buyer.
Non payers .
If you bid on my auctions you make a contract with me to purchase my item if you win. Non payers cost sellers a lot of additional time and expense, In view of this I have a zero tolerance policy. Non payers will be blacklisted, they will be reported to site admin, their details will shared with other sellers, & appropriate negative feedback will be left. Non payers are usually banned from the site and their ability to buy online in the future is limited.
Under 18 age restriction. In accordance with ebid terms and conditions My listings are not open to minors, If you are under 18 please do not bid.
If you bid on my auctions you are agreeing to my terms and conditions.
Customers wishing to contact me can do so on the following address:
Hannaholly Collectables. C/O 15 walker Drive. S Queensferry. EH30 9RS