eBid vs eBay. An independent comparison.See why thousands are coming to eBid.
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| Register & Upgrading FAQ | HTV |
| Selling FAQ | HTV |
| Buying FAQ | HTV |
| My eBid FAQ | HTV |
| After the Auction FAQ | HTV |
| Fees & Charges FAQ | HTV |
| Feedback FAQ | HTV |
| Fraud Prevention FAQ | HTV |
| Paying with PPPay.com FAQ | HTV |
| Buddy Points & Affiliates FAQ | HTV |
| eBid & Social Networks FAQ | HTV |
More Help?
Our FAQ pages should contain the answers to most of the common questions that users ask about eBid. If you can't find what you are looking for then the eBid Forum Community will be more than willing to help out. Search for the answer to your question or post a new thread containing your question. If you think your question would be valuable to others then feel free to leave it on the Additions to FAQ pages thread.
Help : FAQ : Fees and Charges
Find questions and answers about costs involved in using eBid. Don't forget to check out the HTV (How to Video) page for this subject. You'll find helpful videos stepping you through common problems. Click here for the HTVs on this subject.
Find questions and answers about costs involved in using eBid. Don't forget to check out the HTV (How to Video) page for this subject. You'll find helpful videos stepping you through common problems. Click here for the HTVs on this subject.
- How much is it to join eBid?
- Do you have a list of your different auction fees?
- How can I see if I owe any money to eBid and what I have been invoiced for?
- How do I pay for monies owed?
- What payments do you accept?
- Does eBid charge me VAT on fees?
- How can I update my registered card?
Can't find it? Try our DIYFAQ (Do It Yourself Frequently Asked Questions) added by our users. Add a question yourself if you think something's missing.
- how do i pay my invoice
- how to pay fees, i have no button above invoice section?
- How do I use PayPal as my connection to become a seller?
- Do Ebid refund fees when buyer doesn't pay?
- item sold but not available to the seller anymore do i still get charged from ebid?
- how do i upload a photo
- seller + who many items can i list
- How do I paste text, from outside, while creating an auction online?
- where's my free T shirt?
- how do i cancel my subscription? i want to completely delete my account to stop any charges as i don't sell on here!!!
- where's my free T shirt? my size is large "L"
- HOW CAN I GET OUT OF EBAY AS THEY KEEP CHARGING ME FOR NOTHING
1) How much is it to join eBid?
eBid is free to join. There are 3 different user levels which are explained below.BUYER
For buyers. Click the "register" link at the bottom of the page and enter your details. You'll be sent an email with a link to click to verify your email address.
SELLER
For casual sellers. Enter your debit or credit card details when registering or upgrade via "My eBid" > "My Subscriptions" at a later date.
Upgrade Fee : £0.00
Auction Listing Fee : £0.00
Auction Final Value Fee : 3%
SELLER+
Enter your debit or credit card details or use PayPal when registering or upgrade via "My eBid" > "My Subscriptions" at a later date.
Upgrade Fee : 7 Day £1.99 | 30 Day £6.99 | 90 Day £16.99 | 365 Day £49.99 | Lifetime (special offer running) £74.99
All Fees apart from Lifetime are recurring.
Auction Listing Fee : £0.00
Auction Final Value Fee : £0.00
| Compare Account Plans | BUYER | SELLER | SELLER+ |
| Suitable For | Bidding and Buying | Listing a Single Auction | Listing a Few Auctions |
| Can Place Bids & BuyNow | Y | Y | Y |
| Can List Auctions | N | Y | Y |
| Listing Fee | N | £0.00 | £0.00 |
| Final Value Fee | N | 3% | 0% |
| Integrated PPPay.com Checkout for their Buyers | N | Y | Y |
| Integrated PayPal Checkout for their Buyers | N | N | Y |
| Integrated Google Checkout for their Buyers | N | N | Y |
| Shown on Google Shopping? | N | N | Y |
| Shown on TheFind.com? | N | N | Y |
| Video Descriptions | N | N | Y |
| Thumbnail Photo in Search Results | N | N | Y |
| Free Photos | N | 1 | 5 |
| BuyNow Price Available | N | N | Y |
| Auto Extend Available | N | N | Y |
| Cross Promotions | N | N | Y |
| Access to Bulk Uploader | N | N | Y |
| Can List Private Auctions? | N | N | Y |
| Customer Invoicing System | N | N | Y |
| Grouping Multiple Auctions | N | N | Y |
| BuyNow Only (Fixed Price) Format | N | N | Y |
| Run Until Sold (Store Inventory) | N | N | Y |
| Free eBid Stores | N | 0 | 5 |
| Scheduled Starting Times | N | N | Y |
| Scheduled Closing Times | N | N | Y |
2) Do you have a list of your different auction fees?
Yes.| Listing Type? | Thumbnail in Results | Photo | Top of Listings | Listing Fee | Reserve Fee | BuyNow Fee | Final Value Fee | ||
| Standard (SELLER only) |
N | Y | N | £0.00 | £0.00 | £0.00 |  |
||
| Platinum (SELLER only) |
Y | Y | N | £0.05 | £0.00 | £0.00 | |
||
| Free (SELLER+ only) |
N | Y | N | £0.00 | £0.00 | £0.00 | |
||
| Gallery (SELLER+ only) |
Y | Y | N | £0.00 | £0.00 | £0.00 | |
||
| Featured | Y | Y | Y | £1.00 | £0.00 | £0.00 | |
||
| Frontpage | Y | Y | Y | £2.50 | £0.00 | £0.00 | |
You can also add "Extras" to your auctions to improve their visibility throughout the site. The cost is per posting of an auction.
| Extras Name | Fee | Improvement |
| Bold | £0.04 | The title of your auction will be bold on all category, subcategory and search result listing pages that it appears on |
| Highlight | £0.10 | The entire row of your auction will be highlighted on all category, subcategory and search result listing pages that it appears on |
| Subtitle | £0.08 | Add a subtitle in small lettering under the main title on all category, subcategory and search result listing pages that your auction appears on |
| Extra Photo | £0.03 | Add extra photos to your auction page |
| Extra Category | £0.05 | Show your auction within another category as well as your main chosen category |
3) How can I see if I owe any money to eBid and what I have been invoiced for?
All over eBid you will see the "My eBid" login button at the top of the page. If you click on that and then enter your username and password you will be able visit the "My Fees & Invoices" section to view your current and previous monthly statements and invoices issued to you. These will list all your listing fees, final value fees and any other costs incurred.4) How do I pay for monies owed?
When you upgrade your account to selling status to either SELLER or SELLER+ the card used at the time of upgrade will be used to pay for any debits to your eBid account at the beginning of every calendar month.If you used PayPal to upgrade then you will need to pay your monthly invoices via PayPal also, view the "eBid Invoices" tab on the "My Fees & Invoices" page and you will see a button that takes you to PayPal to initiate payment.
An invoice or statement will be issued and emailed on the 1st of each month for the previous month's fees. We will attempt to collect payment at this time. If this collection fails we will re-try later in the month.
You may cover an unpaid invoice at any time using Paypal by going to "My eBid" > "My Fees & Invoices" and clicking on the "My eBid Invoices" tab. You will see the Paypal payment button if an unpaid invoice is due.
5) What payments do you accept?
We accept PayPal, Visa, Maestro, Delta, Mastercard, American Express, Diners Club and Eurocard. Upgrade your account by adding your card now.We do not accept cheques/checks, money orders or any form of postal payments. If you require alternative payment methods please contact us as below.
For further assistance please contact our support team using the 'Contact us' tab, or
eBid Ltd
303 Wey House
15 Church Street
Weybridge, Surrey
KT13 8NA
UK
6) Does eBid charge me VAT on fees?
eBid is a VAT registered Company in the UK. We do not charge customers extra VAT on fees. eBid incurs the standard VAT fee for UK registered users.7) How can I update my registered card?
Visit the "My Subscriptions" section of My eBid to update your registered card details. There is no cost for updating your registered card.DIYFAQ - Do It Yourself Frequently Asked Questions
If something is missing from the official FAQ above then feel free to add a question here that you would like answering and you think would be of use to other viewers of this page. Leave the question for others to answer. Submissions can take up to 4 hrs to appear here.
If something is missing from the official FAQ above then feel free to add a question here that you would like answering and you think would be of use to other viewers of this page. Leave the question for others to answer. Submissions can take up to 4 hrs to appear here.
1) how do i pay my invoice Question from rachel234 [+44] on 13 Mar 2011
I can answer this question
See answer for question above "How can I pay for monies owed?"
2) how to pay fees, i have no button above invoice section? Question from debbri [+6] on 30 May 2011
I can answer this question
Go to My eBid > Me Fees & Invoices to pay your fees.
3) How do I use PayPal as my connection to become a seller? Question from MyVista [+4] on 05 Jul 2011
I can answer this question
PayPal can be used to upgrade to SELLER+ and not SELLER
4) Do Ebid refund fees when buyer doesn't pay? Question from classybuys [+19] on 01 Sep 2011
I can answer this question
After sending payment reminders you will see the "Report NPB" option in the AAL dropdown menu. Follow this process to receive a fee refund.
5) item sold but not available to the seller anymore do i still get charged from ebid? Question from vittod [0] on 05 Sep 2011
I can answer this question
You should not have any item listed on eBid that is not available.
qualityplus9
EBID BLOCKED MY SALE.
Hi!
After accessing my Ebid page, I noticed that I had sold a studio pot. I attempted to send an invoice, and was blocked, and then I attempted to contact the Buyer, and was again blocked from doing so. As Ebid have aborted what could have been a sale, I assume that I won't now be charged for a sale that Ebid did not allow to happen?
As someone else uses my PC, that could be why I did not have a notification of sale from Ebid.
Answer from qualityplus9 [+5] on 07 Jan 2012
6) how do i upload a photo Question from murphycat123 [0] on 06 Sep 2011
I can answer this question
Go to My eBid > My Gallery
7) seller + who many items can i list Question from diysue [+3] on 07 Oct 2011
I can answer this question
Unlimited.
8) How do I paste text, from outside, while creating an auction online? Question from winjamz [0] on 11 Oct 2011
I can answer this question
Use the Paste icon in the WYSIWYG editor or right click in the text area.
9) where's my free T shirt? Question from vAeRrTa [0] on 12 Oct 2011
I can answer this question
T Shirt has to be claimed. Is not sent automaticly.
sold,£5.97 worth.of stamps(54),but got invoiced 54p (1st nov)i'm a seller+lifetime, on gallery (2%),which i make it 12p,i take its 2% or a minimum 1d on the final sold price per auction, on this scale it's almost 10% (same as e-bay),why are'nt you more open about this type of pricing?
10) how do i cancel my subscription? i want to completely delete my account to stop any charges as i don't sell on here!!! Question from sibc20271915 [0] on 20 Dec 2011
I can answer this question
i want to cancel my subscription immediately as i dont sell on here yet you have a reccuring fees structure that isnt easy to get out of this is a rip off and a con you should have a box to tick where it is easy to stop the money being taken from my account when i have given up using your site
I am with you on this. i have just made my self a member here as a basic seller which is free, i was going to go life time but after looking at the fees its actually more expensive than e-bay. And to acctualy find out about this its cost me £1 as they take this when you register your bank card. You cant have a picture in search results but you can have one on your listing and to top it all its another 3p per picture, you get charged for bold, whats that all about. This place is a load of rubbish and as the last person has stated a con, i want out and if any money comes from my account to you i will have you in cort faster than you can say ebid, i will class this as theft.
Answer from directpethomes [0] on 29 Jan 2012
11) where's my free T shirt? my size is large "L" Question from thevillsound [0] on 29 Jan 2012
I can answer this question
No answer yet.
12) HOW CAN I GET OUT OF EBAY AS THEY KEEP CHARGING ME FOR NOTHING Question from hmsmarshall [0] on 04 Feb 2012
I can answer this question
EASY just close your bank account LOL
Answer from whiskygalor [0] on 07 Feb 2012
