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More Help?
| Register & Upgrading FAQ | HTV |
| Selling FAQ | HTV |
| Buying FAQ | HTV |
| My eBid FAQ | HTV |
| After the Auction FAQ | HTV |
| Fees & Charges FAQ | HTV |
| Feedback FAQ | HTV |
| Fraud Prevention FAQ | HTV |
| Paying with PPPay.com FAQ | HTV |
| Buddy Points & Affiliates FAQ | HTV |
| eBid & Social Networks FAQ | HTV |
More Help?
Our FAQ pages should contain the answers to most of the common questions that users ask about eBid. If you can't find what you are looking for then the eBid Forum Community will be more than willing to help out. Search for the answer to your question or post a new thread containing your question.
eBid Help Desk
We have 4 methods for aiding our members... Frequently Asked Questions, How To Videos, Via the eBid Forums and after reading the FAQs and having posted a message in the forums without reply, you can contact us by email.
We have 4 methods for aiding our members... Frequently Asked Questions, How To Videos, Via the eBid Forums and after reading the FAQs and having posted a message in the forums without reply, you can contact us by email.
| Search our FAQs and the eBid Forums for Answers
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eBid Help Desk Options
| Frequently Asked Questions (FAQ) | |
| Click on the page below that most suits your query. You will be taken to a page listing the most common problems that our users encounter. If you feel your problem is common and could be a valued asset to our FAQ pages then please help us by leaving it in the Website Suggestions Forum. | |
| 1. | Registration, Password Problems, Upgrading and Logging in How and why you should register with eBid. |
| 2. | Starting Auctions, Selling & eBid Stores Help and instructions for starting auctions on eBid. |
| 3. | Bidding, Buying & Finding Auctions Information and tips on finding what you are after, making bids and being successful on your auctions. |
| 4. | My eBid Auction HQ My eBid is your own personalised auction control area. |
| 5. | After the Auction Closes & Making Payments What to do after an auction has finished. How to make payment, making contact etc... |
| 6. | Fees and Charges Our posting, closing and featured fee structure. How to pay off your balance and other money questions. |
| 7. | User Feedback and Ratings What is feedback, how do i receive and leave it? |
| 8. | Fraud Prevention and Resolution eBid take fraud very seriously and have helped in a number of criminal convictions. Our FAQ will help you spot fraudsters and help you deal with them. |
| 9. | PPPay.com Instant & Escrow Payments We are proud to offer our escrow service with our friends at PPPay.com, allowing for safety and peace of mind when paying for your auctions in multiple currencies. |
| 10. | Buddy Points, Buddy Auctions & eBid Affiliate Program Learn how you can earn money or loyalty points by sending visitors to eBid thru your emails and websites. |
| 11. | eBid & Social Networks Become a Fan of eBid and promote your items on your Facebook page. |
| How To Videos (HTV) | |
| How To Videos are screen recordings made by some of our wonderful users that you can watch to help you with everyday tasks on eBid. Click the subject below you might be having a little trouble with and let one of our wise regulars help you along the way. Want to try your hand at a bit of film making and earn a little bit of money? Check out this thread in our forums and make your own HTV on any part of eBid you found a little confusing to start with. |
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| 1. | Registration, Password Problems, Upgrading and Logging in How and why you should register with eBid. |
| 2. | Starting Auctions, Selling & eBid Stores Help and instructions for starting auctions on eBid. |
| 3. | Bidding, Buying & Finding Auctions Information and tips on finding what you are after, making bids and being successful on your auctions. |
| 4. | My eBid Auction HQ My eBid is your own personalised auction control area. |
| 5. | After the Auction Closes & Making Payments What to do after an auction has finished. How to make payment, making contact etc... |
| 6. | Fees and Charges Our posting, closing and featured fee structure. How to pay off your balance and other money questions. |
| 7. | User Feedback and Ratings What is feedback, how do i receive and leave it? |
| 8. | Fraud Prevention and Resolution eBid take fraud very seriously and have helped in a number of criminal convictions. Our FAQ will help you spot fraudsters and help you deal with them. |
| 9. | PPPay.com Instant & Escrow Payments We are proud to offer our escrow service with our friends at PPPay.com, allowing for safety and peace of mind when paying for your auctions in multiple currencies. |
| 10. | Buddy Points, Buddy Auctions & eBid Affiliate Program Learn how you can earn money or loyalty points by sending visitors to eBid thru your emails and websites. |
| 11. | eBid & Social Networks Become a Fan of eBid and promote your items on your Facebook page. |
| eBid Forums |
The eBid Forums are a great place to ask a question or to find an answer to your query. You can access them at any time via the 'eBid Forums' link at the top of every page. We currently have 8 different "Members Support Forums" and many others that you might want to contribute to. Click here to visit the eBid Forums. |
| Contact Us |
| Due to the enormous workload and time gaps involved with dealing with email support, please be warned that if your request is for a query that is already covered within our FAQ pages or Community Forums your ticket will be placed to the back of the queue to allow us to tend to customers that have problems that cannot be sorted out via our FAQ pages. |
| If you have read the above warning and still feel you require help click here to open a support ticket. |
| Lost your login details? Click here to visit our reminder page. |
